Bridge Design Support and Training
Every new ADAPT software license is fully supported by our renowned Gold Support and Software Maintenance program for one year1,2. Under this service program, each client receives unlimited telephone and e-mail support, plus free program updates and upgrades. For those clients (a) seeking access to our extensive concrete design knowledge, (b) interested in attending our online practical training sessions, or (c) requiring priority handling of their requests, we offer an upgrade to our Platinum Support program.
After the first year of support, clients can enroll in either of these annual support programs to continue receiving outstanding support and new product releases.
Clients with expired Support programs must pay for product support at the rate of $50 per incidence and have the option of upgrading to future releases of ADAPT software at the then current upgrade price list. A reinstatement fee applies to lapsed Support contracts.
ADAPT-Fast Track - is a program specifically designed to ensure our clients meet their tight project delivery timelines. The Fast Track program is typically structured around a specific design project and includes intensive ADAPT software training, expert engineering support, and a peer review of the completed project.
ADAPT-PT Training - is a specialized training program for companies looking to gain design expertise in post-tensioning. These programs are ideally suited for companies new to PT design as well as those wanting to advance their staff’s design skill levels. Training sessions are customized to your needs and can cover design theory, practical design examples, construction practice, and use of ADAPT software.
ADAPT's Client Support Services Team is here to provide you with competent and prompt software and specialty engineering support. All calls or emails are assigned to the next available Client Services Representative. Clients with Platinum support programs receive priority handling.
ADAPT offers customized software training for all of its building design software products.
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