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Privacy Policy Statement Welcome to the web site of ADAPT Corporation (herein known as "ADAPT"). We respect the privacy of our visitors and strongly believe that if online activities are to flourish, visitors must be assured that information provided online is used responsibly and appropriately. ADAPT provides this online Privacy Policy to make you aware of our privacy practices and of your choices about the way your information is collected and used. We take seriously the trust you place in us. To make this notice easy to find, we make it available on our homepage and at the bottom of every adaptsoft.com web page. Our corporate postal address is: 1733 Woodside Road, Suite 220 Redwood City, California 94061 USA Our offices can be reached via e-mail at info@adaptsoft.com or via telephone at +1(650)306-2400.
We have designed our website so that you can visit ADAPT and its properties on the web without identifying yourself or revealing any personal information. Once you have chosen to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it is not displayed online and it is not accessible to the public. Your personal information will be used solely for the purpose of order processing and personalization only. ADAPT strives to have consistent privacy practices for your personal information regardless of the medium used to collect the information. Therefore, this privacy policy applies to all online, offline and manually processed personal information. ADAPT privacy practices are self-certified to the U.S. Department of Commerce Safe Harbor Program. Our policy regarding the privacy of your information covers privacy principles consistent with the Fair Information Practices and the U.S. - E.U. Safe Harbor Principles: Notice, Choice, Access and Accuracy, Onward Transfer, Security and Oversight. What Information Does ADAPT Collect? Most data ADAPT collects is used only to help ADAPT better serve its clients and visitors. It is our general policy to collect and store only personal information that our clients and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website. Visitors to the public areas of ADAPT's Web site browse anonymously. Only aggregate data -- such as the number of hits per page -- are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information. To order or to respond to requests for 'contact', 'product information', or 'to subscribe to the ADAPT newsletter' through this website, we need to collect and use personal data about you (your "Customer Information"). Please note that if you have any concerns about submitting customer information online, we will accept the necessary information by mail, fax or telephone as indicated on the relevant pages of the website. At our online ADAPT Store, where you can order products, ADAPT does not collect any personal information from general visitors browsing its website or services. When you place an order with the ADAPT Store, we collect your contact and billing information so that we may send you an order confirmation, provide you with information regarding your purchase(s), and for the purpose of delivering your package. Financial information (such as credit card numbers and billing address) is used for payment processing only and is not retained for any other purpose. We do not share this information with any other parties. ADAPT does not knowingly collect information from children under the age of 13 and ADAPT products and services do not target information to children under 13. ADAPT is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests. How Does ADAPT Use Data Collected? ADAPT uses your information to help us understand your needs and interests and provide you with better services. In addition, the information may be used to improve the content of our website, customize the content and/or layout of each page for each individual visitor, notify visitors about updates to our website and/or contact visitors for marketing purposes. We also use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, and to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention and is not used for other purposes. Data collection online may also be combined with information you provide through other sources such as product registration, call support or public events, such as trade shows or seminars. Occasionally, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always provide you with the opportunity to opt-out of receiving communications from us. Onward Transfer The personal information that you provide to ADAPT may be transferred within ADAPT and its distributors and across state or country borders. This may be done to consolidate data storage and simplify the management of customer information. Choice - Consent to Use Personal Information ADAPT will not sell, rent or lease your personally identifiable information to others. ADAPT will not share your personal information with a business partner or any unrelated third-party company unless you give your permission. ADAPT may share customer information under the limits stated above with our authorized distributors. Authorized third-party agents may also need access to some of your personal information for the purposes of demonstrations, training, shipping or support. We only provide third-party agents with the minimum amount of information needed to complete the requested service. We do not otherwise share your personal information with third parties, unless we have your permission. ADAPT may respond to subpoenas, court order, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims. ADAPT may also collect and share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of a person, violation of ADAPT's terms of use, or as otherwise required by law. ADAPT will not use or share the personally identifiable information provided to us online in ways unrelated to the ways described above without offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from ADAPT and we will do everything we can to honor such requests. Please contact ADAPT for assistance. Access and Accuracy In an effort to keep your personal information accurate, please notify us of changes to your name, address, title, phone number or email address. We have included contact information for ADAPT to update your information. We may process or store your information in our ADAPT database. The most effective way to view, update or remove your information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in the section below "Contacting us". Access to your stored information is also available upon request. How we Protect your Privacy ADAPT is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from you online. Access to your personal information is limited to authorized personnel. Enforcement ADAPT privacy practices are self-certified to the U.S. Department of Commerce Safe Harbor Program. The Safe Harbor agreement governs the data protection requirements for the personal information of European Union citizens, should ADAPT transfer such information to the United States. For more information, please go to http://www.export.gov/safeharbor. Email Privacy Policy We only collect the e-mail addresses of those who voluntarily submit them to us by making postings to our discussion groups, ordering from us online, registering or subscribing to our e-mail offers. If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. If you do not want to receive e-mail from us in the future, each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email by e-mailing info@adaptsoft.com or writing to us at the above address and telling us that you do not want to receive e-mail from our company. Email Newsletters Privacy Policy ADAPT provides an email newsletter service for visitors who voluntarily subscribe through an email newsletter registration process. The email newsletter service requires a visitor to provide some personally identifiable information (which includes name and email address) in exchange for the information provided in the email newsletter. All personally identifiable information provided by visitors becomes the property of ADAPT once it is received through the email newsletter registration process. ADAPT may use this information to better tailor the services and information delivered to the visitor in the email newsletter. Visitors may unsubscribe from the email newsletter service at any time by following the directions at the bottom of the email newsletter. ADAPT strictly prohibits the sending of unsolicited email messages through the email newsletter service. Please report any complaints regarding unsolicited email messages to marketing@adaptsoft.com for review. Postal and Telephone Privacy Policy Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. They also may receive telephone contact from us with information regarding new products and services or upcoming events. If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive telephone calls or mailings from our company, please let us know by e-mailing info@adaptsoft.com or writing to the above address. Please provide us with your exact name, phone number and address, and we will remove you from our house mailing and telemarketing list. What Privacy Issues Arise With Links To Other Sites? Links to third-party web sites on ADAPT sites are provided solely as a convenience to you. If you use these links, you will leave the ADAPT site. ADAPT has not reviewed all of these third-party sites, does not control, and is not responsible for any of these sites, their content or their privacy policies. You are advised to check the Privacy Policy of the website you link to before submitting any personal information. Thus, ADAPT does not endorse or make any representations about them or any information, software or other products or materials found there or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so entirely at your own risk. What Means Of Redress Are Available? If any visitor suspects ADAPT has handled its personal information in a manner that does not comply with this privacy statement, please contact us by e-mailing to info@adaptsoft.com or by calling (650)306-2400. If you have received unwanted, unsolicited emails sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@adaptsoft.com for review. Contact Information We value your comments and opinions. If you have comments or questions about our privacy policy or need help with your privacy choices please contact us at info@adaptsoft.com. Privacy Policy Changes This policy was updated June 1, 2005 |
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